My co-worker, Gaby, and I spent yesterday afternoon/evening at the Happiest Place on Earth (I promised I'd go buy her pass with her).
Disneyland has always been one of my favorite places to visit.
I love feeling like a kid again, remembering times I went there with my parents, riding the same attractions over and over again. But one of the main reasons I enjoy going so much is Disney's true dedication to high quality customer service.
This service was brought to a whole new level yesterday.
As we pulled into the parking structure we stopped at the booth to pay our regular $11. Manny, the cast member at the booth, greeted us and the following is how our conversation went:
Manny: "How are you ladies doing today?"
Us: "Good, how are you?"
Manny: "Good! This car looks a little suspicious..."
Us: Puzzled looks on our faces.
Manny: "Are you sure you don't have any boys in the trunk?"
Us: Light laughter "No."
Manny: "How about any boys in the hood?"
Us: Loud laughter.
Me: "Now that's a good joke" more loud laughter, handed him a twenty.
Manny: "I'm sorry, but I can't take counterfeit money today, I'm gonna' make you my VIP guests. Take these tickets and park right next to the trams."
Us: "Thanks!"
Best customer service...ever.
2 comments:
That is super, super funny...
I love the customer care at Disneyland...
and disney does it once again... :)
Even though disney uses sweatshop labor to make their sweaters, i must say their employees do do a great job - all their employees are so amazing!!!
;0)
dp
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